Simplify Automation Privacy Policy

Effective Date: 01/07/2024

Simplify Automation (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.simplifyautomation.com.au (the “Website”) and use our home automation services (the “Services”). By using our Website and Services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

1.1 Personal Information

We may collect personal information that identifies you or could reasonably identify you, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Financial information (e.g., credit card number, billing address)

1.2 Technical Information

We may collect technical information when you visit our Website, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Referring website addresses

1.3 Usage Data

We may collect information about how you use our Website and Services, including:

  • Pages viewed
  • Links clicked
  • Features used
  • Time spent on the Website

 

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Fill out forms on our Website
  • Subscribe to our newsletter
  • Contact us for support or inquiries

2.2 Automatic Collection

We automatically collect technical and usage information through cookies and other tracking technologies as you navigate through our Website.

2.3 Third-Party Sources

We may receive information about you from third parties, such as analytics providers, payment processors, and marketing partners.

 

3. Use of Information

We use the information we collect to:

  • Provide, operate, and maintain our Website and Services
  • Process and manage your orders and payments
  • Improve and personalise your experience
  • Communicate with you, including sending updates and promotional materials
  • Analyse usage patterns to enhance our Services
  • Comply with legal obligations and protect our rights

 

4. Disclosure of Information

We may disclose your information:

  • To our service providers who assist us in providing our Services (e.g., payment processors, data analysis)
  • To our affiliates for the purpose of supporting and improving our Services
  • To legal authorities if required by law or to protect our rights and safety
  • To third parties in connection with a merger, sale, or transfer of our business

 

5. Security of Information

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our Website.

 

7. Your Data Protection Rights

7.1 Access and Correction

You have the right to request access to and correction of your personal information. You can review and update your personal information by logging into your account or contacting us.

7.2 Deletion and Objection

You can request the deletion of your personal information or object to our processing of your personal information by contacting us. We will comply with your request to the extent required by applicable law.

7.3 Data Portability

You can request a copy of your personal information in a structured, machine-readable format by contacting us.

 

8. Cross-Border Data Transfers

Your personal information may be transferred to, stored, and processed in a country other than Australia, where our servers are located or where our third-party service providers operate. We ensure that any cross-border transfers comply with applicable data protection laws.

 

9. Children’s Privacy

Our Website and Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.

 

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Simplify Automation
Email: info@simplifyautomation.com.au

By using our Website and Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.